The SyDesk license includes advanced tools for End User Experience surveillance -. These tools automatically repeat recorded scenarios over specific applications and at the same time find out whether individual user steps have been completed and how long it took to complete them. The stated method of application monitoring is described as End to End surveillance, because it verifies the overall functionality of all system components (End to End) and at the same time implements the specified steps in a way that would be performed by a real user (End User Experience).
What distinguishes SyDesk SimSuite simulation tools from other tools for End to End surveillance is, in addition to the above-mentioned approach, the depth of feedback that the simulation tools evaluate before each subsequent step. Namely the tools enable to evaluate dozens of characteristics of individual displayed objects for feedback. They can use their object attributes, such as location, size, mentioned text and appearance.
If any of the user steps cannot be completed, the simulation tools save an error screenshot, log the problem, and write down the measured values. In the next run, they will test the business process again.